Privacy Policy – Hawk Moon Reiki

Last Updated: 22nd June 2026

1. Introduction

This privacy policy sets out how Hawk Moon Reiki uses and protects any information that you give us when you use this website. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
For the purposes of the UK GDPR, Hawk Moon Reiki the “Data Controller”.

Company Name: Hawk Moon Reiki
Email Address: admin@hmreiki.co.uk

2. The Information We Collect

We may collect, store, and process the following categories of personal data from you:

Identity Data: First name, last name, or username.
Contact Data: Email address, telephone number, and billing/delivery address.
Technical Data: Internet Protocol (IP) address, browser type, time zone setting, and operating system.
Usage Data: Information about how you interact with and navigate our website.

3. How We Use Your Data and Our Lawful Basis

Under the UK GDPR, we must always have a lawful basis for processing your personal data. We use your data for the following reasons:

To fulfill a contract: To process and deliver orders you place on our website.
Consent: To send you marketing emails if you have explicitly opted in. You can withdraw consent at any time.
Legitimate Interests: To improve our website performance, reply to your inquiries, and maintain site security.

4. How Long We Keep Your Data

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

Contact Form Inquiries: Retained for [e.g., 2 years] to handle ongoing customer service.
Financial & Transaction Records: Retained for [e.g., 6 years] to comply with UK tax laws.
Marketing Data: Retained until you opt out or unsubscribe.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We only share your data with trusted third-party service providers to help run our site, including:

Analytics Providers: Such as Google Analytics to monitor website traffic.
Payment Gateways: Such as [Stripe / PayPal] to securely handle your transaction details.
Email Marketing Services: Such as [Mailchimp] to send newsletter communications.

6. International Data Transfers

Some of our external third parties are based outside the United Kingdom (UK). Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by utilizing specific Standard Contractual Clauses (SCCs) approved for use in the UK.

7. Cookies and Tracking Tools

Our website uses cookies to distinguish you from other users. This helps us provide you with a good browsing experience. You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. For full details, please view our Cookie Policy

8. Your Legal Data Protection Rights

Under UK data protection law, you have specific rights regarding your personal information:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your data under certain conditions (the “right to be forgotten”).
Right to Restrict or Object: You can object to us processing your data for direct marketing.
Right to Data Portability: You can request a transfer of your data to another service provider.

If you wish to exercise any of these rights, please contact us at admin@hmreiki.co.uk We will respond to your request within one month.

9. How to Complain

If you have any concerns about our use of your personal information, you can make a formal complaint to us at admin@hmreiki.co.uk.
You also have the right to complain directly to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

ICO Website: ICO Official Website
ICO Helpline: 0303 123 1113